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Audio description
An Audio Description service to enhance the experience of customers who are blind or have a vision-impairment is offered in the Drama Theatre. In collaboration with Sydney Theatre Company, and with the assistance of Vision Australia, this service is complimentary.
Audio description is a live commentary of the visual elements of a performance, by trained audio describers. Touch-tours before the production help to capture the atmosphere, costumes, characters and action before and during the course of a performance. Audio description is relayed via a discreet headset linked to the infrared audio system.
This service is offered with specially reduced ticket prices to encourage greater access. For information on booking audio described performances and to book your headset, please contact Sydney Theatre Company Box Office directly on 9250 1777 or email boxoffice@sydneytheatre.com.au
Click here to see a list of audio described performances.
Assistance animals
Guide dogs or any animals trained to assist people with disabilities are welcome inside all areas of Sydney Opera House.
To ensure appropriate seating is allocated please advise your requirements when booking.
Braille
The Customer Access Guide is available in braille (Grade II). For a copy of the guide in Braille e-mail infodesk@sydneyoperahouse.com. Alternatively you fax on 61 2 9250 7666 or call on 61 2 9250 7111. Customers who are deaf or who have a hearing impairment can call (at no cost) through the National Relay Service:
- TTY users phone 13 36 77 then ask for 9250 7111
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 9250 7111
- Internet relay users connect to the NRS (www.relayservice.com.au) and then ask for 9250 7111
Large print Customer Access Guide
A large print version of the Customer Access Guide is also available as a word document in 18 point font.